Privacy Policy

Software License Agreement

ClaimBuild provides an online mobile workforce software solution that stores customer, employee, operational and financial information about your company as provided or entered by you.


At ClaimBuild we know that privacy is important to you and your customers. This privacy policy (the Privacy Policy) reflects our respect for your privacy rights and ClaimBuild is committed to ensuring the privacy of all your information.


This Privacy Policy applies to all personal information submitted by customers of ClaimBuild on the ClaimBuild website or entered into the ClaimBuild App via a mobile device (together the ClaimBuild Platform).

Personal information

In order to use the ClaimBuild Platform, all customers will need to submit certain personal information such as their email address, name, address, telephone number, industry and certain company information. Customers may be asked to submit further information from time to time as they continue to use the software.

Use of information and data

The personal information that customers provide will only be used in connection with the services offered by ClaimBuild, to communicate with customers in relation to the services or to co-operate with any government, industry or regulatory authorities.

ClaimBuild reserves the right to use data in relation to customers’ use of the services for marketing or business intelligence purposes. ClaimBuild staff can access usage information and transaction volumes in order to better understand how customers are using the ClaimBuild Platform so we can improve the system design, and where appropriate, provide suggestions on ways to improve their own use of the ClaimBuild Platform.


By accessing the ClaimBuild Platform, all customers consent to the collection, use, disclosure, storage and processing of their information in accordance with this Privacy Policy.

Disclosure of information

ClaimBuild will not disclose any customer’s personal information to any third party except where the disclosure relates to the purposes for which the information was collected (as stated in paragraph 4 above) unless expressly permitted to do so by the particular customer.

Access to and updates of information

Customers may request at any time to see the personal information that ClaimBuild holds on its behalf or to correct or update any personal information. Please email ClaimBuild at


ClaimBuild sends billing information, product information, newsletters and notifications to you via e-mail and in some cases inside the ClaimBuild Platform messaging service. Where appropriate e-mail or in platform communication will contain instructions describing how you can opt to be removed from the mailing list.

Storage of information

ClaimBuild will securely store customers’ personal information either in New Zealand or any other country that ClaimBuild may select from time to time to provide its services.


ClaimBuild may hold a customer’s personal information both before and after the cancellation of each customer’s account, but only for as long as ClaimBuild is lawfully entitled to do so.


ClaimBuild uses a third party for advertising and retargeting campaigns, data is collected for this via advertising and retargeting cookies. Advertising cookies are stored in your browser and provide the third party with data to make advertising more relevant for visitors to our site and avoid displaying advertisements that have already been seen. This is based on your previous browsing history. Retargeting cookies provide the data to display advertising to you via third party websites based on your previous interaction with ClaimBuild’s website. Opt out options are available, and if at any point you prefer to opt out of these features, please contact ClaimBuild staff via the support contact details.

Changes to Privacy Policy

ClaimBuild may amend or update this Privacy Policy from time to time, with or without notice to customers of ClaimBuild. All customers agree to be bound by the Privacy Policy that is in effect at the time they access the ClaimBuild website and/or use the software through a mobile device.

Terms of use

Use of the ClaimBuild software is subject to ClaimBuild’s Terms of Use and this Privacy Policy should be read in conjunction with this.

© Copyright 2017 Claimbuild. All Rights Reserved.